My recipient hasn't picked up their ecard, and it had an Amazon.com Gift Card attached. What should I do?

Please contact the recipient directly and make sure they received the ecard. Be sure to ask them to check their spam or junk email folders in their email client for an email from AmericanGreetings.com.

If they can't locate the email notification of the ecard, please forward the email confirmation (you received this from us when you sent the ecard containing the gift card) to your recipient.

If you don't have the confirmation e-mail, you can send the link or URL for the ecard to your recipient. This will allow the recipient to view the ecard and redeem the gift. Please follow these steps:

1. Sign in to your AmericanGreetings.com membership at www.americangreetings.com
2. Put the cursor over the "my ag" at the top of our website and click on Outbox.
3. Locate the ecard in the Outbox. These are organized by month.
4. Click on View to the right of the email address of the recipient.
5. Copy the URL or address from the address bar at the top of the browser that opens the ecard.
6. Paste the URL into a regular e-mail and send it to the intended recipient.

If you have questions about redeeming your gift card, please visit www.amazon.com/gc-redeem

If you have questions regarding the ecard you sent or received, please contact American Greetings Customer Support at Amazonorders@americangreetings.com for help.

*Amazon.com Gift Cards ("GCs") sold by AmericanGreetings.com, an authorized reseller of Amazon.com Gift Cards. Amazon, Amazon.com, the Amazon.com logo, and the Amazon Gift Cards logo are trademarks of Amazon.com, Inc. or its affiliates. GCs may be used only for purchases of eligible goods on Amazon.com or its affiliated website Endless.com. GCs cannot be redeemed for purchases of gift cards. Except as required by law, GCs cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. See www.amazon.com/gc-legal for complete terms and conditions. GCs are issued and ? 2010 by ACI Gift Cards, Inc., a Washington corporation.