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First, please check your spam or junk email folders to see if the confirmation email was blocked by a spam filter. If you are able to locate the email, that is your confirmation that your ecard and gift card were sent.
In order to remedy the issue where you are not receiving confirmation emails from us, please add the following email addresses to the address book associated with your email client (AOL, Hotmail, Yahoo, Gmail, etc.):
Once you have added these addresses, you should receive email from us in the future.
If the recipient is not able to locate the ecard in the spam or junk folder, you can contact AmericanGreetings.com customer support and they can help you get the recipient what they need.