Ecards : Pre-scheduled Ecards

How to cancel a pre-scheduled ecard

As a paid member of AmericanGreetings.com, you can use the Outbox feature to cancel a pre-scheduled ecard up to 24 hours before delivery.

  1. Sign in to your membership at AmericanGreetings.com.
  2. Click on the "my account" link at the top of the page and then select "outbox" from the list of features. The Outbox is organized by month. You can access the correct month from the dropdown box at the top of the page.
  3. Locate the ecard you wish to cancel.
  4. Click on "cancel" to the right of the entry.
  5. Verify that you wish to cancel.

Please note that ecards sent for immediate delivery cannot be cancelled.