Members who add email addresses or inadvertently add website URLs, words commonly used in spam, or certain punctuation marks will receive the following message and the ecard will not be sent. This is done to prevent our ecards from being used in spam messages.
"Enter or correct the following information: You seem to be having trouble sending your ecard. To prevent the misuse of the American Greetings website, it's necessary to block the use of URLs and certain word combinations within the message. To ensure safe sending of your ecard, please reword your personal message and resend."
A URL is a website address. For instance, www.americangreetings.com is the URL for our website. Adding a URL to your personal message will block the sending of your ecard.
Certain punctuation will cause the error. Starting a new sentence without placing a space after the period ending the previous sentence will generate the message.
Words or phrases commonly used in spam messages will block the sending of the ecard. These include the following: Nigeria, work from home, you're a winner, and oh well.
Copying and pasting text from a word document will sometimes cause the message.
Finally, if you don't have any of the text or punctuation marks outlined above, the use of the Firefox browser to send the ecard will often cause this message. If you're using Firefox, please try accessing our website and sending the ecard with Internet Explorer.