If you are having problems with a talking ecard, the problem may be temporary. Please wait a few minutes and try again. If you're still unable to view the ecard, the following information may help.
Your browser's cache stores information about the web pages you've visited. Clearing your cache regularly frees up disk space on your computer, increases the computer's performance and rids your computer of any corrupted files. Follow the instructions in your browser's Help section for clearing the cache. Once the cache has been cleared, close your browser window and re-open it.
Chrome users should select the menu in the top-right corner of the browser. Select More tools > Clear browsing data.
Internet Explorer users should look under Tools and Internet Options.
Firefox users should look under Tools and Clear Recent History.
Safari users who are using a PC should click on the Gear icon in the upper, right hand corner of the window.
Safari users who are using a Mac should click on the Safari menu in the upper, left hand corner of the window.
If these steps don't help, please update your Adobe Flash Player. Our animated ecards are created using Adobe's Flash software. In order to view them, you need the most current version of Adobe's Flash Player. To download the most recent version of Adobe Flash, please go to www.adobe.com.
Please note that if you choose to save the download rather than launching it automatically, it won't install until you double click the icon from wherever you save it.