If you are having problems viewing your ecard, the problem may be temporary. Please wait a few minutes and try again. If you're still unable to view the ecard, the following information may help.
Your browser's cache stores information about the web pages you've visited. Clearing your cache regularly frees up disk space on your computer, increases the computer's performance and rids your computer of any corrupted files.
Follow the instructions in your browser's Help section for clearing the cache. Once the cache has been cleared, close your browser window and re-open it.
To clear your history and cookies from Safari in iOS 8, tap Settings > Safari > Clear History and Website Data.
In iOS 7 or earlier, tap Clear History and tap Clear Cookies and Data.
To clear other stored information from Safari, tap Settings > Safari > Advanced > Website Data > Remove All Website Data.
If you are at work, your company's firewall may prevent you from viewing our ecards. Check with your company's network administrator to find out if this is the case.
Our animated ecards are created using Adobe's Flash software. In order to view them, you need the most current version of Adobe's Flash Player. To download the most recent version of Adobe Flash, please click here.
If you choose to save the download rather than launching it automatically, it won't install until you double click the icon from wherever you save it. If you have any problems installing Adobe Flash, click here for help.