For an undeliverable ecard, you can resend the ecard and gift membership to another email address for the recipient.
To resend the ecard to your recipient please follow these instructions:
- Go to the "Undeliverable Ecard" email notification you received
- Click on the re-send link provided in that email
- On the re-send page, please enter a valid email address for your recipient
- Click "submit" to resend your ecard and gift membership
If you do not have the "Undeliverable Ecard" email, you can try the following:
- Locate the confirmation email we sent you when you purchased the gift membership. Included in this email is a URL (link) for your ecard and gift membership.
- Copy the URL that is in your confirmation email.
- Paste this into the body of the email that you are sending to the recipient.
- Send this email to your recipient.