MMS stands for Multimedia Messaging Service. This is similar to an SMS, except instead of being restricted to 160 text characters, an MMS
can be much larger in file size and include images, videos, or audio files in many different file formats. Back to Top
How much memory will each mobile ecard take up on my phone?
Each mobile ecard is different, but we work hard to keep the files small in size. In general, they range from 75kb to 120kb. How many mobile
ecards you can store on your phone depends on how much memory your phone has and how much external memory you've added to it, but you should have no
problem. Back to Top
For touch screen phones, pressing on the link with your finger should select it.
Many phones are able to scroll over and highlight the link and then select it directly.
For some phones, including the Motorola RAZR, KRZR, and SLVR, you need to select the Menu button, and then choose
Some phones, including the Nokia 5300, you need to choose options. From the menu then select Use Detail.
From the next menu select Web address. Then select Go To when the web address is displaying highlighted on the next screen.
For customers not on Alltel, AT&T, Cricket, Sprint, or Verizon Wireless, where your mobile ecards get stored depends on what type of
phone you have. Generally, mobile ecards are stored in a multimedia or video folder. Some are called, My Movies, Flix, or Videos. Some
phones will allow you to choose the folder where you want to save your mobile ecard. Back to Top
Do I need a data package to receive a mobile ecard?
No. You can get a mobile ecard with or without a data package. However, if you do not have a data package you will be charged normal carrier
data rates if you have to download a mobile ecard. This is usually about one and a half cents per kilobyte.
Alltel, Sprint, & Verizon Wireless customers will get their mobile ecards like a normal picture or video message in their messaging
inbox, so there is no data charge. Back to Top
Why didn't the person I sent my mobile ecard to receive it?
Nearly all mobile ecards are successfully delivered. However, every once in a while a wireless carrier can have an outage or a network
overload that causes an ecard to go undelivered. Although this is rare, it can happen. If you think one of your ecards went undelivered, contact a customer
support representative and they will be able to look up the send. Back to Top
Why is the mobile page not formatted well on my BlackBerry?
BlackBerry browsers have a number of key settings turned off by default. (Note: This only applies to the BlackBerry browser, not a BlackBerry
using Opera Mini or some other Internet browser). To fix the formatting issues on the mobile page, you need to do the following: