FAQs:

- Your address book will arrive via email as a .csv within the .zip file

- Windows 10 will unzip files natively

- If you’re not using Windows 10, there are many programs (free or with a free trial) that can be used to unzip files such as: Winzip (Mac & PC), 7-Zip (PC), PeaZip (PC), or iZip (Mac)