Ecards : Gift Cards

Can I cancel a Pre-Scheduled ecard that had a gift attached?

You can cancel the ecard from being delivered as you had scheduled, but the gift will not automatically be cancelled with the ecard.

In this situation you will need to cancel the scheduled ecard with the directions below, and then contact customer support so that they can assist you with cancelling your gift for a full refund.

To Cancel a Scheduled Ecard:

  1. Sign into your membership.
  2. Click on the "my account" link at the top of our website. Click on "Scheduled Ecards".
  3. Locate the email address of the recipient of the ecard and gift card. Remember that for Pre-Scheduled cards you will have to select the month the card is to be delivered to find it.
  4. There will be a cancel link that you can click to cancel the delivery of the ecard.
  5. Click on the red 'Yes, Cancel the ecard' button to cancel delivery of the ecard.