Site Information

System Requirements

Accessibility 

Security


Q: What are the system requirements for using the website?
A: See below for a list of supported browsers.

Desktop

  • Chrome 60+
  • Internet Explorer 11 
  • Edge 15+
  • Safari 11+
  • Firefox 58+

Android - Mobile using Chrome

  • Nougat
  • Marshmallow
  • Lollipop
  • Kit Kat
  • Jelly Bean

iOS - Mobile using Safari

  • iOS 11
  • iOS 10

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Q: What is American Greetings' commitment to Accessibility?
A: American Greetings is committed to making accessibility a core consideration in our website design and development efforts. If you have questions or feedback regarding our accessibility features, or if you need assistance using our website, please call 1-800-711-4474 or email us at: help@americangreetings.com.

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Q: Why are there closed captions on ecards? Can I turn them off?
A: Captions allow you to interact with our ecards without having sound available and is part of our commitment to ensure our content is available to everyone. If you prefer, you can turn off captions by selecting the 'CC' icon at the bottom right of your ecard and selecting 'captions off' from the menu.

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Q: Will you share my personal information?
A: In general, we do not share your personal information with third parties for their marketing purposes without your opt-in consent. However, we may share non-personal information, such as aggregate user statistics, demographic information and usage information with third parties, at our discretion and without restriction. Please review section “How and When We Disclose Information to Third Parties” of our Privacy Policy for a more thorough explanation of how and when we disclose information to third parties. 

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Q: Do you keep my credit card information in your system?
A: As a registered user, you may store your credit card information to save time during the checkout process. It is our top priority to ensure that your credit card information is entirely safe. We use Secure Sockets Layer (SSL) to encrypt your credit card number to prevent unauthorized access.

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Q: How will you protect my security?
A: AmericanGreetings.com's first priority is always you, our customer, which involves providing you with information on how to protect yourself from ecard email scams impacting our industry.

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Q: Is there any adware or advertising software on this site?
A: No, AmericanGreetings.com is an advertisement-free website.

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Q: What is CAPTCHA?
A: CAPTCHA is a security feature used to help verify that the sender is legitimate when sending free ecards. To send your free ecard, you must select the checkbox indicating that ‘I’m not a robot.’ 

In some cases, you may be asked for additional security verification. When this happens you will be presented with a category and asked to select any pictures that match. You can request a different set of pictures by selecting the ‘refresh’ arrow. An audio option is also available by selecting the ‘headphones’ graphic in the bottom, left corner of the CAPTCHA.

Other measures we take to protect our members and their recipients can be found in our Email Protection Resource Center.

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