Membership Information

Becoming a Member

In order to become a member of, please click here to join now. 

All memberships include both ecards and Creatacards. As a member, you can send as many ecards and Creatacards from our extensive collection. Also, all memberships include access to great benefits like:
--Send your ecards to Facebook!
--Include gift cards with your ecard or Creatacard!
--Create, personalize and even sign your favorite digital paper cards with Creatacards.
--MEMBER TOOLS such as Address Book, Reminder Service, and Pre-scheduled ecards!
--PLUS much more!
A membership can be purchased for $29.99 per year or just $39.99 for two years. Monthly memberships are also available for $6.99 each month. To sign up for our Membership, please click 'Join Now!' at the top of our website. For more information about Membership please see our Member Benefits page. 

For USA and Canada resident customers, the Subscription fee advertises the price for your membership and it does not include taxes. However, we may be required to collect tax based on local tax requirements in your country, state, territory, county or city. These amounts can change over time and are based on the information you provided and the applicable tax rate at the time your membership began or as it is subsequently renewed.

For UK and EU resident customers, the Subscription fee shows the total price for your membership, including VAT at the standard rate applicable in your country.

We accept the following methods of payment:

- Credit cards including Visa, MasterCard, Discover, and American Express.

- Bank issued debit cards from Visa and MasterCard.

- PayPal - Use your PayPal account without sharing your bank or credit card details.

- An electronic check process, called ECHECK*, that allows us to accept checking information from any US bank.

* This process costs an extra $2.95 for electronic handling and it is added to your membership cost.

- Apple Pay

All methods of payment are secure, safe, and simple. does offer a limited selection of free ecards.

To locate them, type the word "free" in the search field at the top of the website. The word "free" will display with the title for each free card.

If you enjoy sending our free ecards, you will love being an ecard member! Membership gives you access to thousands of ecards as well as valuable Member Tools like the Address Book and Reminders. Join now to become a member.

All memberships include both ecards and Creatacards. As a member, you can send unlimited electronic greetings and personalize and print an unlimited number of cards from our extensive collection.

And, all memberships include access to great benefits like:

- Member Tools such as an Address Book, a Reminder Service, and a Future Send option.

- The My Account section enables you to conveniently manage your personal account information online.

Memberships can be purchased for $6.99 a month, $29.99 per year, or just $39.99 for two years. Join now to become a member.

You can change your email and newsletter settings by visiting the Email Preferences page in the My Account section of the website.

When becoming a member, we asked you for account information so that we could bill to your account our low yearly membership fee. In order to verify that the account information that was given to us was accurate, a Pre-Authorization Fee was charged to the account to verify that it is an active account.

This charge is placed ahead of time so that your account can be processed effectively and efficiently. Once the account is validated, the charge is reversed from your account shortly thereafter.

Once you have purchased a subscription, you can print and send an unlimited number of Creatacards for a full year at no additional cost! You also get our members-only tools all for one low subscription price.


You can reset your password online. You will enter the email address you used to create your account and we will email you a link to create a new password. Alternatively, our Customer Support Representatives are happy to assist you. You can either call us at 1-800-711-4474 between the hours of 9 a.m. - 5 p.m. EST (Monday through Friday), or you can email us at 

For members who joined via the website:

American Greetings memberships renew automatically. If you do not wish to have your membership renew, please visit the Manage Membership page to cancel your membership. You will select the “Do not renew membership” option, and your membership will expire at the end of your term.  Please note, charges already incurred may be non-refundable under the terms of your membership. You may continue to use your membership until it expires.


For members who joined via the mobile app:

In app subscriptions are managed through the Apple App Store. To update, please go to: Settings and then tap on > [your name] > iTunes & App Store > Apple ID > View Apple ID > Subscriptions > and then select American Greetings Ecards.

On Android, sign into the Google Play Store and select "Subscriptions" from under the menu. Then select the subscription you want to manage.

Any customer service requests pertaining to your subscription must be directed to Apple or Google.

If you'd like to change your existing password, first make sure you're signed in. Once you are signed in, visit the Change Password page and follow the instructions.

Please make sure that your password is entered in correctly by using the show button located next to the password field. Keep in mind that passwords must contain at least 8 or more characters, a mix of upper and lower case letters (at least one upper case letter), and at least one number. 

If you're getting a "please correct your email or password" error, you may be inputting an address or password that does not match what we have on file for your account. Some of the more common reasons for this are:

- Quotation marks, brackets or spaces before or after the email address

- Automatic fill-in of password information by your computer

- Additional characters or spaces from your email address

We recommend that you manually type your email address and password. If that does not resolve the issue, you can also reset your password.

This message appears when the browser you're using isn't set to accept cookies. To change the browser's cookie settings, follow the instructions below step by step for the internet browser you are using. You may also be using a third party program on your computer that is blocking cookies; you may have to check with the software maker of any security software you use if none of these steps resolves the problem for you.

Make sure that you have open.


  1. Click the Chrome menu on the upper right corner of the browser toolbar.
  2. Select settings.
  3. Scroll down and select the Advanced link.
  4. In the "Privacy and Security" section, click the "Content Settings" link.
  5. In the "Cookies" section, make sure "Allow sites to save and read cookie data (recommeded)" is enabled.


  1. Go to Safari > Preferences > Security.
  2. Set the Accept Cookies preference to "Always."
  3. Close the Preferences window.

Internet Explorer

You may have our website address set to "Always Block". If it is, please set it to "Always Allow".

  1. Open Internet Explorer.
  2. At the top of the browser window, click on 'Tools.'
  3. From the menu, choose 'Internet Options.'
  4. Click on the 'Privacy' tab.
  5. Click on 'Advanced.'
  6. On the screen that appears, make sure that you have the following settings:
  7. Check 'override automatic cookie handling.'
  8. Accept First and Third-party cookies.
  9. Check 'Always allow session cookies.'
  10. Click OK.


  1. Click the menu on the upper right corner of the browser toolbar.
  2. Click on "Options."
  3. Click on "Privacy & Security" in the left hand navigation.
  4. Check the "Accept cookies from website" box. Ensure the drop down box for "keep until" says "they expire."
  5. Click OK.

Your browser may also be blocking our website. Please follow the instructions below to allow our site access:

While still in the privacy tab, please click on "exceptions". You may have our website address set to "Block". If it is, please highlight and click "remove site" then type in the address bar field and click "allow". Then click "ok" and reopen and you should be all set!"

For your security, we now require your password to have 8 or more characters, include a mix of uppercase and lowercase letters, and at least 1 number. When you create a new password it cannot match your previous password. We encourage the use of symbols (!@#$%^&*) and remind you that the best way to protect your information is to use a unique password for each account or website and make sure it is something only you would be able to guess.

Please know that the password reset email link is sent as soon as you submit your email address. Depending on your email provider, it may take some time for the password reset email to arrive in your inbox. Please allow for at least 1 hour for the email to be received by your email account.

This email may also have been routed to your junk or spam email box. If you still do not see the email appear in your Inbox, please check your Junk Mail to make sure that the messages are not being routed there. In order to remedy this situation for any future emails, please add the following email address to the address book associated with your email client (AOL, Outlook, Yahoo, etc.):

Once you have added this address, you should receive email from us.

If you have not received the password reset link within 1-2 hours and you cannot locate it in your spam and junk mail box and you have added the email address to your address book, please follow the steps below to resend the link:

  1. Please go to the password reset page and enter the email address associated with your account into the form field and select the “continue” button.
  2. An automated e-mail from American Greetings ( will be sent to you. Follow the prompts included in the email to complete your password reset.
  3. Please note: the email link to reset your password will expire in 24 hours.

Our customer support team would be happy to help you access your account. Please call Customer Support at 1-800-711-4474 so we can assist you further. We are open Monday through Friday from 9:00 a.m. to 5:00 p.m. EST. Or if you prefer not to call, you can email us at One of our Customer Support representatives will respond ASAP.