Membership Information

To become a member of AmericanGreetings.com, please click here to join.

As a paid member, you can send as many ecards, SmashUps™ and Creatacards from our extensive collection as you would like. All memberships include access to great benefits like:

• Send your ecards to any social platform
• Include gift cards with your ecard
• Personalize and print store-quality cards from home with Creatacard™
• Member tools such as AI Messaging, Address Book, Reminder Service and prescheduled ecards
• PLUS much more!

A membership can be purchased for $29.99 per year or just $39.99 for two years. Monthly memberships are also available for $6.99 each month. Taxes may apply. To sign up for our membership, please click “Start Your Membership” at the top of our website.

You can also register for an account to send free cards.

For more information about membership, please see our Member Benefits page.

For USA and Canada resident customers, the subscription fee advertises the price for your membership, and it does not include taxes. However, we may be required to collect tax based on local tax requirements in your country, state, territory, county or city. These amounts can change over time and are based on the information you provided and the applicable tax rate at the time your membership began or as it is subsequently renewed.

For UK and Australia resident customers, the subscription fee shows the total price for your membership, including VAT or GST, at the standard rate applicable in your country.

We accept the following methods of payment:

• Credit cards including Visa, Mastercard, Discover and American Express
• Bank-issued debit cards from Visa and Mastercard
• PayPal - Use your PayPal account without sharing your bank or credit card details
• An electronic check process, called ECHECK*, that allows us to accept checking information from any US bank
  *This process costs an extra $2.95 for electronic handling, and it is added to your membership cost.

• Apple Pay

All methods of payment are secure, safe and simple.

As an active member, you can send an unlimited number of ecards. You can also print an unlimited number of Creatacards from our extensive collection.

All memberships include access to great benefits like:

- Member tools such as an Address Book, a Reminder Service and a Future Send option

- My Account page enables you to conveniently manage your personal account information online

Memberships can be purchased for $6.99 a month, $29.99 per year or just $39.99 for two years. Join now to become a member.

You can change your email and newsletter settings by visiting Email Preferences in the My Account section of the website. The ability to manage email notifications can also be found at the bottom of the email you received. There is a link to the Subscription Center, where you may choose to unsubscribe or manage the notification emails you wish to receive from us.

When becoming a member, we ask you for account information so that we can bill your account our membership fee.

In order to verify that the billing information provided is accurate, a preauthorization fee is charged to the account to verify that it is an open and active account.

This charge is either $1.00 or $0.00 and is placed ahead of any automatic renewal date, so that your account can be processed effectively and efficiently. Once the account is validated, the charge is reversed from your account shortly thereafter. preauthorization charges will automatically fall off of your statement after a few days.

We're sorry for the trouble you're experiencing signing in.

If the sign in button is unresponsive, or if you receive an error message regarding reCaptcha, that typically means there is some type of security feature on your device that's blocking the sign in.

We think using an Incognito or Private browser window will help resolve the issue.

Please use the following instructions to open an Incognito or Private browser tab in Chrome:

• Click the three vertical dots in the upper right hand corner
• Select New Incognito Window
• You should see a message that says "You’ve gone Incognito"
• Type our web address in the URL bar, and try again

Please make sure that your password is entered correctly by using the “show” button located next to the password field. Keep in mind that passwords must contain at least eight or more characters, a mix of upper and lower case letters (at least one upper case letter), and at least one number.

If you’re getting a “please correct your email or password” error, you may be inputting an email address or password that does not match what we have on file.

Some of the more common reasons for this are:

• Quotation marks, brackets or spaces before or after the email address
• Automatic fill-in of password information by your computer
• Additional characters or spaces in either field

We recommend that you manually type your email address and password. If that does not resolve the issue, you can also reset your password.

1. Click the “My Account” link located at the top of the screen and select “Change Password.”
2. Type in your current password and your new password and select “SAVE NEW PASSWORD.”
3. If you’ve forgotten your password, select “Forgot Password?” and enter your email address. You’ll receive an email informing you how to proceed.

Please make sure that your password is correctly entered by using the “Show” button located next to the password field.

Keep in mind that passwords must contain at least eight or more characters, a mix of upper and lower case letters (at least one upper case letter) and at least one number.

If you’re getting a “username and password is invalid” error, you may be inputting an address or password that does not match what we have on file for your account.

Some of the more common reasons for this are:

- Quotation marks, brackets or spaces before or after the email address

- Automatic fill-in of password information by your computer

- Additional characters or spaces from your email address

We recommend that you manually type your email address and password. If that does not resolve the issue, you can also reset your password here.

This message appears when the browser you’re using isn’t set to accept cookies.

To change the browser’s cookie settings, follow the instructions below step-by-step for the internet browser you are using. You may also be using a third-party program on your computer that is blocking cookies; you may have to check with the software maker of any security software you use if none of these steps resolves the problem for you.

Make sure that you have AmericanGreetings.com open.

Chrome

1. Click the Chrome menu on the upper-right corner of the browser toolbar.
2. Select “Settings."
3. Scroll down and select the “Advanced” link.
4. In the Privacy and Security section, click the “Content Settings” link.
5. In the Cookies section, make sure “Allow sites to save and read cookie data (recommended)” is enabled.

Safari

1. Go to Safari > Preferences > Security.
2. Set the Accept Cookies preference to “Always.”
3. Close the Preferences window.

Firefox

1. Click the “menu” on the upper-right corner of the browser toolbar.
2. Click on “Options.”
3. Click on “Privacy & Security” in the left-hand navigation.
4. Check the “Accept cookies from website” box. Ensure the drop-down box for “keep until” says “they expire.”
5. Click “OK.”

Your browser may also be blocking our website. Please follow the instructions below to allow our site access:

While still in the Privacy tab, please click on “exceptions.” You may have our website address set to “Block.” If it is, please highlight americangreetings.com and click “remove site” and then type americangreetings.com into the address-bar field and click “allow.” Click “OK” and reopen americangreetings.com. Then you should be all set!

Our Customer Support agents would be happy to help you access your account.

Please call Customer Support at 1-800-711-4474 so we can assist you further.

We are open Monday through Friday from 9:00 a.m. to 5:00 p.m. EST.

Or if you prefer not to call, you can email us at help@americangreetings.com.

Our Customer Support agents will respond as soon as possible.

American Greetings memberships renew automatically. If you do not wish to have your membership renew, please visit the Manage Membership page to cancel your membership. You will select the “Do not renew membership” option, and your membership will expire at the end of your term. Please note, charges already incurred may be non-refundable under the terms of your membership. You may continue to use your membership until it expires.