SmashUps™ Frequently Asked Questions

SmashUps™

SmashUps™ are fun, personalized digital greetings that call out your friends and family by their first name through the magic of video and animation. These highly customizable wishes might even let you pick the age, location or hobby of your recipient. Whether your SmashUp speaks, sings, scats or yodels, it’s sure to amaze someone special.

Original, Celebrity, Talking and Selfie SmashUps™ are all available with our membership!

After personalizing your video, you can share SmashUps™ to any service that you have installed on your device. From SMS to Snapchat to Facebook and Twitter, the choice is yours!

Please be sure you are signed in as a member of American Greetings in order to send a Celebrity SmashUp card. Once you are signed in, please follow the directions below:
 
1. Choose the Celebrity SmashUp card you wish to send.
2. Select the options on Step 1 through Step 4 to customize your SmashUp.
3. Click on the 'Preview' button on the card to preview the card before sending.
4. Click on the 'Send' button after finalizing any customization options to proceed to the next step.
 
Step 2 involves creating your personal message. You will see an area to customize your message. Once you have typed your message, you can adjust the font style, size, color, bold, and/or italicize. Highlight the text and make the changes you desire. Or, you can set the changes you desire before beginning to type. Click the "Share or Send" button to continue and select how you would like to share your card. You can send your card via email, post it to Facebook or copy the link to the card to share wherever you like!
 
If you selected to Send Via Email, you will proceed to Step 3 which will enable you to add the name and email address of the recipient and set the date for the ecard to be delivered. Here you can also select to add a gift card or digital game that will be sent along with your card. Make your selections and click on the Send Ecard button to proceed to the either the send confirmation page or the payment screen if you chose to add a gift. 
Please be sure you are signed in as a member of American Greetings in order to send a Talking SmashUp card. Once you are signed in, please follow the directions below:
 
1. Choose the Talking SmashUp card you wish to send.
2. Type what you want the character to say in the box, or use the suggested message provided. There is a 300 character limit.
3. Click on the preview button to hear the character speak your message.
4. Once you are satisfied with the message, click on the personalize & send button. You can then add an optional written message for your recipient that will be displayed underneath the card.
5. Select Share or Send and choose how you want to send your card.

Please be sure you are signed in as a member of American Greetings in order to send a Selfie SmashUp card. Once you are signed in, please follow the directions below:

 

1. Choose the Selfie SmashUp card you wish to send.
2. Upload your Selfie by selecting Upload Photo and choosing the desired image from your Pictures folder on your computer.
3. Type what you want your Selfie to say in the box, or use the suggested messages provided. There is a 300 character limit.
4. Select the voice you would like for your Selfie from the dropdown list. Click preview to listen to your message.
5. Select Personalize and Send button after finalizing any customization options to proceed to the next step.

SmashUps™ App

The American Greetings SmashUps™ app is available for download in the Apple App Store or in Google Play. The SmashUps™ app allows you to send Celebrity and Talking SmashUps™ from your mobile device! For more information, please visit our SmashUps™ app page.

Tap the gear/options/preferences icon in the upper right hand corner of the app and then tap the  “Login with AmericanGreetings.com” link on the subscription page. You will then be taken to a screen to enter your AmericanGreetings.com email address and password. 

On iOS:

Subscriptions are managed through the Apple App Store. To update, please go to: “Settings” and then tap on > [your name] > iTunes & App Store > Apple ID > View Apple ID > Subscriptions > and then select SmashUps™.

On Android:

Open the Google Play Store and tap on the menu icon. Select “Subscriptions” and then choose the subscription you would like to cancel. Finally, tap “Cancel Subscription” to cancel your subscription.