Digital Games FAQs

Digital games can be attached within an ecard. After selecting and personalizing an ecard, scroll down to the “add a gift” section, and select the game that you’d like to add. Your recipient will receive the product when they open their ecard.

If you purchased this game for yourself, then you should have received a confirmation email with the game’s activation code.  If you’re unable to find this email, then sign into your AG account. Once you’re signed in, click “My Account” and then “Digital Game Purchases” on the left-hand side. There you will find a list of your digital game purchase history, along with the activation code for each game.

If your digital game was purchased for you as a gift, then you should have received an email which includes a link to the correct product page along with an activation code. If you no longer have this email, please contact us for assistance.

If you activated your game and no longer have the confirmation email please contact us for assistance. 

Unfortunately, email does sometimes get blocked as spam, or is inadvertently deleted.

If you purchased a game as gift for someone else, then the recipient will receive an email with their ecard and a link to the digital gift.

Please double-check the email address from your sent ecard page. If you made a mistake, click resend and enter the correct details.

Please visit the URL for the digital game you purchased or have been gifted:

Curio Collection: https://curio.americangreetings.com

English Garden: https://garden.americangreetings.com

Alpine Advent: https://alps.americangreetings.com

Once you purchase a digital game you should receive an email that includes a link to the appropriate product page along with an activation code.

IMPORTANT! You will also need to ensure that your browser is set to allow cookies and that your cookies are not deleted or cleared for the duration of the time you wish to use your digital game.

Be sure to create a bookmark, so it's easy to go back every day!

Digital games run using your web browser and require the use of cookies to store your activation code, as well as personalizations such as your flower arrangements, snowflake designs and so on. Even if you have set your web browser to allow cookies, manually clearing cookies from your browsing history will result in the loss of your personalizations and will require you to re-enter your activation code.

Most web browsers also have a setting that clears your browsing history every time you close your browser. Usually this also clears your cookies, so you must ensure this setting is turned off.

An internet connection is required for operation of the digital games so please make sure your internet connection is up and running.

You cannot use Private Browsing, or incognito or other "private" modes to view these products. This is because these settings disable permanent cookies (see above). On an iPad, please follow these instructions to turn off Private Browsing.

The new Nordic Advent Calendar is a downloadable program which has been designed specifically for each device type: Windows or Mac desktop computer, Apple iOS app, or Android app.

Download and install – Windows computers

First download the installation program from this page. You may receive warnings about downloading the file, but provided you are downloading the file from our website, it is perfectly safe to continue.

Once the download is complete, locate the downloaded file – normally in your Downloads folder, unless you specifically saved it somewhere else. The file will be called "JL Nordic Advent Calendar setup.exe" or something similar. Once you've found the file, double-click on it.

At this point you will probably see one or more warnings, depending on your security settings and anti-virus software. The warnings should confirm that the software being installed is by Microcourt Limited – that's us! Please check this is the case, and if so, then you have the correct file and it is safe to proceed with the installation.

If you're using Windows Defender antivirus, you may see a window which says something like "Windows protected your PC. Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk." If you see this, please click More Info, and then click Run anyway.

If you see a message that Windows has blocked the app for your protection, you may need to adjust your security settings to allow apps which are not from the Windows Store. Please see this Microsoft page for instructions.

The program will now install.

Download and install – Apple Mac

First download the installation program from this page. You may receive warnings about downloading the file, but provided you are downloading the file from our website, it is perfectly safe to continue.

When the download is complete, find the downloaded file: it will be called "JLNordicAdvent2020-macos-installer-x64-1.0.0-s.pkg" or something similar. Once you've found the file, click on it to run it.

Then just follow the instructions to complete the installation. You may need to log on as a local admin on your Mac if you are not already.

Run the Patcher

Once the installation is complete, the Patcher will run. The Patcher is a program that checks to ensure your Advent Calendar is up-to-date and if not, downloads any new files it needs.

Once the Patcher has completed any required updates, you'll be able to click a button to run the Nordic Advent Calendar!

Finally, enter your activation code

The first time you run your Nordic Advent Calendar, you'll be asked to enter your activation code. Your activation code is a string of letters and numbers which you should have received in your notification email, if you purchased the game for yourself. If you’re unable to find this email, then sign into your AG account. Once you’re signed in, click “My Account” and then “Digital Game Purchases” on the left-hand side. There you will find a list of your digital game purchase history, along with the activation code listed for each digital game you have purchased.

If your digital game was purchased for you as a gift, then you should have received an email which includes a link to the correct product page along with an activation code. If you no longer have this email, please contact us for assistance.

If you activated your game and no longer have the confirmation email please contact us for assistance.

Once your activation code has been entered and accepted, you can start to enjoy your Nordic Advent Calendar!

The new Nordic Advent Calendar is a downloadable program which has been designed specifically for each device type: Windows or Mac desktop computer, Apple iOS app, or Android app.

For the iPhone/iPad or Android apps, you'll find the Advent Calendar here: Apple App Store or Google Play Store. You can also search for "Jacquie Lawson Nordic Advent Calendar" in the relevant app store.

It is not possible to purchase or download the iOS or Android apps through our website.

The desktop version of the Nordic Advent Calendar can be attached as a gift within an ecard. After selecting and personalizing an ecard, scroll down to the “add a gift” section, and select the Nordic Advent calendar. Your recipient will receive the product when they open their ecard.

The iPhone/iPad app can be purchased as a gift from the App Store as described on Apple's help page

Unfortunately there's no way in the Google Play Store of buying a specific app as a gift, although you can of course purchase a Play Store Gift card.

No, unfortunately native iOS and Android apps are not interchangeable with the Windows and Mac versions. If you would like to run the Advent Calendar on multiple devices, it's necessary to purchase each version specifically for each device.

Of course, as with any app, if you buy the Android version you can run it on any of your Android devices, and if you buy the Apple version you can run it on multiple iPhones/iPads.

Similarly, if you purchase the Windows/Mac version, you can use the same activation code on your laptop as well as on your desktop computer, for example.

First please make sure that the Advent Calendar is not running on your device.

Windows 10

Right-click the Start button in the lower, left hand corner of the screen, then select Apps and Features from the pop-up menu. Then scroll down the list of programs until you find JL Nordic Advent Calendar. Click on it, and choose the option to uninstall.

Apple Mac computers

Drag the relevant application folder (e.g. "JL Nordic Advent Calendar") to the Trash.

iOS app                                                                                

Please see Apple's instructions to uninstall an app.

Android app

Please see Google's instructions to uninstall an app.